Your
satisfaction is our #1 priority!
If we made a
mistake, then WE’LL MAKE IT RIGHT without cost to you.
We welcome your return as long as the item:
-
Was purchased within the last 120 days.
-
Has the
original receipt or invoice.
-
Can't find
find it? Inquire if we can look it up for you.
-
Is in new
condition - not used, worn, or washed.
-
Has its
original packaging.
Special orders, or items not stocked, will have a 20% restocking
fee.
Credit will be given in the method in which it was originally
paid.
We stand behind any item that was professionally fit by our
staff. If something is not right, WE’LL MAKE IT RIGHT.
When a garment’s size has been provided to us and the order is
filled as requested, due to the custom nature of our business,
not all items are available for return or exchange. This
includes, but is not limited to:
-
Pants hemmed shorter than 29” inseam (or 40” outseam)
-
Striped
pants
-
Garments
needing emblem removal that leave stitch-marks.
-
Pants and
shirts that have been altered.
-
Dress
coats with sleeve braid.
We are happy to honor all manufacturers’ warranties.
If you place an
online order for a “special order” item, you will receive an
email informing you of this, which category your item will fall
into (returnable or non-returnable), and approximate delivery
time. It will then inquire how you would like to continue with
your original order. We will not begin processing a special
order item without your acknowledgment and consent!
Download PDF Version
Return to
How To Order Page
Account Application Page
Contact Us Page
Home Page
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Call
Us Between
8:30 AM and 5:30 PM
(CST)
1-314-535-8133
1-800-395-5366 Toll free |
|
We
offer personalized service so you'll return again and
again. |
FIRE 
